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Monday, March 2, 2009

Negotiations, do we really need to have the knowledge?

Negotiation is part of life and with or without notice we undergo negotiations almost everyday. It might be a simple one or a complex one. In many cases it is unprofessionally done and some times it is a very successful one but incidentally happens or good luck. Not knowing what the flow process is, what are the mistakes commonly done by negotiators and what are the tactics, the person might undergo for a negotiation.

A formal study or learning on negotiations is necessary for any body involves in business, sales, marketing, politics, or any services just because it is not only to reduce the failure in negotiations but to make it success negotiations.

I have seen a few case study where negotiations fails not because the preparation was not good, but the party fails to recognize the ‘signal’ made by another party during negotiations and hence the negotiations ends up with a failure or unclosed.

There are some cases where preparation was not done by one party and hence the ‘zone of agreement’ became a very tiring and lengthy session. Later both parties were not able to handle rejections since both parties is not able to apply ‘explore’ strategy. It then ends up with failure.

In ensuring negotiations are in order and successful, that is reaching a win-win situation, it is important to acquire basic knowledge of negotiations. The knowledge of 3 process negotiations or the complex negotiation process that is the 8 process negotiations are the handy tools for negotiators. The additional knowledge such as the mistakes, tactics, changing minds, explore quadrant are all crucial. On the other hand the negotiator must at all time adhere to them selves to the ‘4 principles’ of negotiations. This is to ensuring the negotiations runs smooth despite it is a collaborative or competitive negotiations.